TERMS AND CONDITIONS

Welcome to Kingland Marketing Company Inc.'s online store. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

COMPANY INFORMATION

Business Name: Kingland Marketing Company Inc.

SEC Registered

ORDERING

• Orders are accepted through our website only.
• Once an order is placed and confirmed, you will receive an acknowledgment via email or SMS.
• We reserve the right to cancel any order in case of product unavailability, pricing error, or suspected fraud.

PAYMENTS

• We accept secure online payments through DragonPay and other authorized gateways.
• All payment information is handled by third-party processors with full compliance under the Data Privacy Act (RA 10173).
• Orders are processed only upon successful payment confirmation.

SHIPPING & DELIVERY

• Shipping fees, timelines, and service areas are indicated at checkout.
• Delivery times may vary based on location, courier availability, weather, or public holidays.
• We are not liable for delays caused by third-party logistics but we will assist you in tracking your shipment.

RETURNS & REFUNDS

• Please refer to our Return & Refund Policy page for full details.
• Refunds are issued only under qualified cases and after proper evaluation.
• Items returned without prior coordination will not be accepted.

PRODUCT AUTHENTICITY & WARRANTY

All items sold are 100% original and authentic, in compliance with:

• Republic Act 8293 - Intellectual Property Code of the Philippines
• RA 7394 - Consumer Act of the Philippines
• DTI Fair Trade and Consumer Protection Guidelines

Kingland does not sell fake, counterfeit, or imitation products.

PRIVACY & SECURITY

• By using our site, you agree to the collection and use of your information as described in our Privacy Policy.
• We apply standard encryption, authentication, and security practices to protect your data.

LIMITATION OF LIABILITY

Kingland Marketing Company Inc. shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of products purchased from our store.

GOVERNING LAW

These Terms & Conditions are governed by the laws of the Republic of the Philippines, including:

• RA 7394 - Consumer Act
• RA 8293 - Intellectual Property Code
• RA 10173 - Data Privacy Act

All disputes shall be resolved through proper legal channels within Philippine jurisdiction.

NEED HELP?

You may reach our customer service team via: